Privacy Policy
Last Updated: 27-03-2025
At Future Fuels, we are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your information when you visit our website and request a quote.
1. Information We Collect
When you visit our website or submit a request for a quote, we may collect the following personal data:
- Name
- Email address
- Phone number
- Company name (if applicable)
- Address (if required for services)
- Any additional information you provide when requesting a quote
2. How We Use Your Information
We collect and process your personal data for the following purposes:
- To respond to your quote request and provide you with relevant pricing and service details
- To contact you via phone or email regarding your request
- To improve our customer service and website experience
- To send you marketing communications (only if you have opted in)
- To comply with legal and regulatory requirements
3. Legal Basis for Processing
Under GDPR, we rely on the following legal bases for processing your personal data:
- Contractual Necessity – When we process your data to respond to a quote request or provide our services.
- Legitimate Interest – To follow up on your request and improve our services.
- Consent – When you opt in to receive marketing communications.
4. Marketing Communications
When submitting a quote request, you may choose whether to receive promotional and marketing material from Future Fuels. If you opt-in, we may contact you via email with exclusive offers, industry updates, and fuel-related news.
You can withdraw your consent and unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or contacting us at [email protected].
5. How We Share Your Data
We do not sell, trade, or rent your personal data. However, we may share it with:
- Service providers and partners who assist in fulfilling your requests (e.g., delivery services)
- Regulatory authorities, if required by law
- IT and website security providers to maintain our website’s security
All third parties are required to process your data securely and in compliance with GDPR.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. This includes:
- Quote requests – Stored for up to 12 months for follow-up purposes.
- Marketing preferences – Retained until you withdraw your consent.
- Legal and compliance purposes – Retained as required by law.
7. Your Rights Under GDPR
As a data subject, you have the following rights under GDPR:
- Right to access – Request a copy of the data we hold about you.
- Right to rectification – Correct any inaccurate or incomplete data.
- Right to erasure – Request the deletion of your personal data.
- Right to restrict processing – Limit how we process your data.
- Right to object – Opt out of certain types of processing, including marketing.
- Right to data portability – Receive your data in a structured format.
To exercise any of these rights, please contact us at [email protected].
8. Data Security
We implement robust security measures to protect your personal data from unauthorized access, loss, or misuse. Our website uses encryption, firewalls, and secure data storage practices to ensure compliance with industry standards.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy regularly to stay informed.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: [email protected]
- Phone: +44 01616690090
- Address: Unit 46, Willan Industrial Estate, Vere Street, Salford, M50 2GR
Future Fuels – Your Trusted Bulk Fuel Supplier
By using our website and submitting a quote request, you acknowledge that you have read and understood this Privacy Policy.
